Wanndoo Tours ( ‘we’, ‘us’ or ‘our’) recognises the importance of your privacy and understands your concerns about the security of your personal information. This privacy policy (Policy) describes generally how we collect, use, disclose and manage your personal information with a view to safeguarding your privacy.
At Wannadoo Tours, we aim to make sure that:
You understand that by accessing and using our Website and / or services, we may collect, use, disclose and manage information that may identify you (including sensitive information) as set out in this Policy, and you consent and agree for your information to be so collected, used, disclosed and managed.
You should not access or use our Website or services if you do not consent and agree to the collection, use, disclosure and management of your information in accordance with this Policy.
Your personal information refers to any information or opinion about you, whether in written form or otherwise, whether true or not, and from which you may reasonably be identified.
Sensitive information is a special subset of your personal information, and includes (but is not limited to) any information or opinion about your:
The kinds of information we collect and hold will ordinarily depend upon the information or services you request from us, and may include:
Information we collect about you may be used by us:
We may disclose information we collect about you to:
We may also disclose non-personal information or personal information that has been de-identified publicly for reporting, lobbying and / or fundraising purposes; for example, when showing trends in the use of our services.
If you do not wish to provide us with certain information or for your information to be used for a particular purpose, you may contact us at by email at wannadootours@westnet.com.au or by writing to the address below. This may, however, limit your ability to access our Website or services.
At Wannadoo Tours all reasonable efforts are taken to ensure that any information about you is protected from misuse, loss, unauthorised access, modification or disclosure in any way other than in accordance with this policy. The information collected by us is securely stored either in electronic, cloud storage or hard copy form in files or computer systems for 7 years from the date the information was last updated. All Wannadoo Tours employees and volunteers are required, as part of their service, to treat any personal information they become aware of as highly confidential.
You understand that some of the cloud storage providers we use, eg Dropbox may be located overseas, or have servers that are located overseas, in countries that may not be subject to a law or binding scheme that has the effect of protecting your information in the same manner required in Australia. In light of this, you acknowledge that while Wannadoo Tours will take all reasonable efforts to keep your personal information secure, Wannadoo Tours cannot guarantee the security of any information transmitted over the Internet or held in cloud storage, and you consent to Wannadoo Tours storing your personal information (including sensitive information) via such mediums.
In most cases, you can gain access to personal information that we hold about you. We will handle requests for access to your personal information in accordance with this policy. We encourage all requests for access to your personal information to be directed to us by email wannadootours@westnet.com.au or by writing to the address below.
We will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information which is not currently in use may require further time before a response can be given. In some cases, we may refuse to give you access to personal information we hold about you. This includes circumstances where giving you access:
If we refuse to give you access we will provide you with reasons for our refusal. We will never allow third parties access to information collected about them and any requests for dealing with third party information will be refused.
Generally, if you request us to do so we will amend any personal information about you held by us which is inaccurate, incomplete or out of date. If we disagree with your view about the accuracy, completeness or currency of a record of your personal information held by us, and you ask us to associate with that record a statement that you have a contrary view, we will take reasonable steps to do so.
From time to time it may be necessary for us to review and revise our privacy policy. We reserve the right to change our privacy policy at any time. We may notify you about changes to this privacy policy by posting an updated version on our website www.wannadootours.com.au We encourage you check our privacy page regularly to keep up-to-date with our privacy practices.
If you would like more information about the way we manage personal information which we hold about you, or are concerned that we may have breached your privacy and wish to make a complaint, please contact us by email or mail at the following addresses:
We will endeavour to respond to your enquiry as soon as possible.